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Tools & Resources

NV Energy Benefits Department – All Employees
For all benefit questions
888-643-4338 9 am – 5 pm (M–F)
benefits@nvenergy.com

Medical (Aetna) – All Employees
800-282-8156 8 am – 6 pm (M–F)
aetna.com

Employee Assistance Program (ComPsych) – All Employees
888-327-4315
Information 24/7
guidanceresources.com Web ID: NVEnergy

Teladoc (Aetna) – All Employees
855-Teladoc 24/7
teladoc.com/aetna

Informed Health Line (Aetna) – All Employees
800-556-1555 Information and nurse guidance 24/7

Flexible Spending Accounts – All Employees
800-416-7053 5 am – 5 pm (M–F), 7 am – Noon (Sat)
mypayflex.com/

Prescriptions (Express Scripts) – All Employees
855-621-918424/7/365
express-scripts.com

HSA (PayFlex) – All Employees
888-678-8242 5 am – 5 pm (M–F), 7 am – Noon (Sat)
mypayflex.com/

Healthy Living Program (wellPORTAL) – Local 396 Represented Employees
702-533-4353 8 am –5 pm (M–F)
Email: healthyliving@wellportal.com Website: yourwellportal.com

Dental Plan (Delta Dental) – All Employees
800-521-2651 4:15 am – 4:30 pm (M–F)
deltadentalins.com

Vision Plan (EyeMed) – All Employees
866-804-0982 4:30 am – 8 pm (M–S)
eyemed.com

Pension (Willis Towers Watson) – All Employees
800-453-9820 7 am – 4 pm
eepoint.com/nve

401(k) (Vanguard) – All Employees
800-523-1188 5:30 am – 6:00 pm (M–F)
ownyourfuture.vanguard.com

MyConsult Online Medical Second Opinion – All Employees
855-259-2305 24/7
myconsult2020.com

Hospital Indemnity Plan (Aetna) – Non-Represented Employees Only
800-571-4015 8 am – 5 pm
aetna.com

Legal Services (MetLife Legal Plan) – Non-Represented Employees Only
800-821-6400 5 am – 5 pm
Members.legalplans.com

Identity Theft Recovery Service (AllState) – Non-Represented Employees Only
800-789-2720 7 am – 5 pm (M–F)
www.myaip.com/nvenergy

Home, Auto and Pet Insurance (MetLife) – Non-Represented Employees Only
800-GET-MET-8
Home & Auto Insurance: identity.metlife.com 5am – 8pm (M–F)
Pet Insurance: petfirst.com 5am – 8pm (M–F), 7am– 7pm (Weekends)

Disability and Leaves Service Center– All Employees
1-888-301-5615 6 am – 5 pm (M–F)
1-833-357-5153 (Fax)
abilityadvantage.thehartford.com

Life Insurance (Voya) – All Employees
888-238-4840 6 am – 3:30 pm (M–F)
Voya.com

Safety Eyewear (VSP)
800-877-7195 5 am – 8 pm (M–S), 7am – 7pm (Sunday)
vsp.com